A. itswellness guided tour offers wellness tours and forest bathing experiences. Each tour is led by a professional guide who takes you to scenic locations with cultural and historical significance. Unlike solo travel, these guided tours provide expert insights that enrich your experience. The key difference from a nature tour is the focus. While nature tours emphasize learning about ecosystems and appreciating nature itself, Itswellness guided tours are designed to help you slow down, relax, and enhance your overall well-being through time spent in nature.

*For the purpose of this FAQ, “guided tours” include both wellness tours and forest bathing experiences.

A. Nature guides, eco guides, geo guides, and interpreters are all experts in the natural environment. In contrast, itswellness tour guides not only hold professional qualifications in travel and tourism but also have specialized knowledge and experience in wellness tourism, forest bathing, nature, and health. They combine these skills to provide guests with a uniquely enriching and holistic tour experience.

A. Some of our guided wellness tours include activities such as dining, tea time, mindfulness exercises, yoga, hot springs, sauna, and woodworking experiences. For a complete list of activities included in each guided tour, please refer to the tour details.

A. We offer several guided tour options. For example, you can choose a forest bathing experience lasting about an hour, a wellness tour or forest bathing session of approximately 2–3 hours, or a half-day or full-day wellness tour that includes a meal. You can select the tour that best suits your schedule and physical condition. Spending time in nature at a relaxed pace for even 1–2 hours is enough to refresh your mind and body.

As for the locations, as of 2025, our guided tours in Japan take place in forests, parks, gardens, and green spaces in Tokyo, Kyoto, Hiroshima, and Fukuoka. In Tokyo, popular spots include the East Gardens of the Imperial Palace, Kitanomaru Park, Meiji Shrine, Hamarikyu Gardens, Yoyogi Park, Hibiya Park, Rikugien Garden, the Institute for Nature Study, and Todoroki Valley. In the suburbs of Tokyo, we offer tours in places like Mount Takao, Hachioji, Okutama, and Izu Oshima. The available tour locations are expanding each year, taking into account customer requests.

A. Some guided tours include meals. Please check the details of each tour to see if meals are provided. If you choose a tour without meals, you can also book optional activities such as dining after the tour or an overnight stay before or after the tour.

Regarding dietary restrictions and allergies, if you book a guided tour that includes meals and have special dietary requests, please inform us at the time of booking. At itswellness, we do our best to accommodate requests such as children’s meals, allergy-friendly options, religious dietary requirements, vegetarian meals, and health-conscious dishes. We coordinate with the restaurants we partner with to accommodate these requests as much as possible.

A. Group sizes vary, but to ensure a relaxed and immersive experience in nature, our guided tours are typically kept small, with a maximum of around 10 participants. For groups larger than 10, we can arrange additional guides or make other accommodations, so please feel free to contact us through the inquiry form.

Our tours attract a diverse range of participants, including those who enjoy relaxation, people who prefer a slower-paced walk, families with children who want to experience nature together, and individuals with previous experience in wellness tours or forest bathing who wish to deepen their understanding.

Whether you’re new to wellness tours and forest bathing or already familiar with them, you can enjoy a special time connecting with nature at your own pace. We look forward to welcoming you!

A. Yes, our guided tours are led by wellness tour guides who speak English. If you require a guide in another language, such as Spanish, Chinese (Simplified or Traditional), Arabic, French, German, Portuguese, or Russian, we can arrange a suitable guide for you. Please contact us in advance to make the necessary arrangements.

A. You can book a guided tour online through the official itswellness website or via our partner websites. If you need assistance with the booking process, please feel free to contact us through the inquiry form.

A. Yes, you can make a group booking for up to 10 people, including both adults and children. For groups of more than 10 people, please contact us through the inquiry form. Some guided tours may offer group discounts for parties of 10 or more, depending on the tour.

Please note that due to the nature of itswellness tours, some experiences may not be suitable for large groups over 10 people. Thank you for your understanding.

A. Guided tours usually require a minimum of two participants to run. Please check the details of each tour for specific minimum participant requirements. Of course, solo travelers are welcome to book a tour. However, if the minimum number of participants is not met, we may contact you to discuss rescheduling options.

A. For guided tours, reservations are generally required at least three days before the tour date if meals are not included, and at least five days before if meals are included. Please check the details of each tour on the respective booking website for the exact reservation deadline. As for payment methods, credit cards and PayPay are accepted, but the available options may vary depending on the booking website. For more details, please refer to the website where you plan to make your reservation.

A. For guided tours, cancellation fees generally apply from three days before the tour date if no meals are included, and from five days before if meals are included. Additionally, when requesting a ticket refund, a designated refund processing fee will be charged separately from the cancellation fee.

For the cancellation policy of itswellness guided tours, please refer to the Terms page on this official website. Please note that cancellation policies may vary depending on the sales website used for booking. For more details, please check the tour information.

A. If you are a travel agency or tour operator (B2B or G2B) interested in partnering with us, please reach out via the inquiry form for further details.

A. Yes, itswellness guided tours are different from typical sightseeing tours and follow a leisurely walking itinerary. They are designed for people of all ages and fitness levels who can walk or move independently.

If you plan to participate with a stroller, wheelchair, or cane, our wellness tour guide will adjust the route in advance. Please contact us in advance to discuss any necessary arrangements.

A. Our guided tours follow a relaxed itinerary and are suitable for all age groups who can walk or move independently. However, for certain tours conducted in mountainous or steep areas, we may provide recommendations regarding age and fitness levels. If you are looking for a tour that best suits your physical condition, please feel free to contact us through the inquiry form.

Children are also welcome on most of our guided tours, as these experiences provide valuable opportunities for families to deepen their connection with nature. In general, children under 12 years old (before their 12th birthday) qualify for the child rate. However, age classifications for children may vary on booking platforms other than the official website, so please check in advance.

Additionally, if you plan to carry your child while walking or use a stroller during the tour, please inform us in advance. Our wellness tour guide will adjust the route accordingly.

A. If you use a cane or wheelchair but can walk or move independently, or if you are accompanied by a caregiver, you can participate in guided tours held in flat areas such as urban parks. If you inform us in advance, our wellness tour guide can adjust the route accordingly.

Additionally, if you require special support, we can arrange an accessible tour designed for individuals with mobility difficulties, such as seniors or those with disabilities. Please contact us through the inquiry form for more details.

A. Guided tours are typically held from 9:00 AM to 12:00 PM in the morning and from 1:00 PM to 4:00 PM in the afternoon. Tours that include meals or activities may have different start times. Please check the details of each tour for specific start times.

Additionally, during limited seasons, some tours start as early as 8:00 AM. This is because the town is quieter, the air is fresher, and the morning atmosphere is very pleasant—an experience that has been well-received.

For those arriving on early morning flights or who prefer a more relaxed morning, we also offer guided tours starting at 11:00 AM. If you have a preferred start time, please let us know. We can arrange a private tour with a guide to match your schedule.

A. Some guided tours require participants to meet at a designated location and dismiss at the same spot. For these tours, please arrive at the specified meeting point at the date and time mentioned in the tour details. The tour will also end at the same location.

Other guided tours include transportation from your hotel or a designated location, or they may provide specific travel arrangements. For these tours, the tour details will indicate the pick-up time and location or the transportation method you should use. Please check the details of each tour for more information.

If you anticipate being late for the guided tour, please contact the phone number provided in the tour details as soon as possible. The guide may be able to adjust the meeting location based on your estimated arrival time. However, if you arrive more than 60 minutes after the scheduled start time or fail to notify us of your delay (no-show), your booking will be considered a same-day cancellation, and a 100% cancellation fee will apply. Please be aware of this policy in advance.

A. All guided tours have guidelines to ensure that every participant is respected and can fully enjoy their experience. These guidelines will be explained by the wellness tour guide at the beginning of the tour.

A. In itswellness guided tours, participation solely for the purpose of posting on social media or video-sharing platforms is discouraged, as it may disrupt the relaxation experience of other participants.

Since the primary goal of this guided tour is to help participants connect with nature through their senses and relax, we recommend limiting the use of digital devices such as video cameras, smartphones, and tablets as part of a digital detox. However, at scenic spots such as hilltops with beautiful natural views, the wellness tour guide will schedule breaks and adjust the route to allow participants to enjoy photography.

During the tour, we encourage you to prioritize your own relaxation and immerse yourself in the natural surroundings.

A. For guided tours that start and end at the same location, you are free to explore the area at your own pace after the tour concludes.

For tours that include transportation, leaving the tour midway requires proper arrangements. Please consult your wellness tour guide in advance or during the tour if you wish to do so.

A. In the case of light rain, the guided tour will proceed as scheduled.

If there is heavy rain, a storm, or other severe weather conditions, we will notify you by 5:00 PM on the previous day regarding the cancellation of the tour or the possibility of rescheduling. This notification will be sent to your registered email address.

A. Most guided tours can be enjoyed in standard outdoor attire. Please wear comfortable clothing suitable for walking or jogging and well-fitted walking shoes.

We recommend bringing a water bottle or mineral water for hydration during the tour. Additionally, depending on the weather and conditions, you may want to bring a light jacket, rain gear, light snacks (such as energy bars), and insect repellent.

A. Regarding restroom availability, wellness tour guides schedule restroom breaks at regular intervals for most guided tours. If you suddenly need to use the restroom or have any health concerns during the tour, please feel free to inform your wellness tour guide.

A. Yes, itswellness offers customized, tailor-made, and private guided tours based on each customer’s preferences.

In such cases, a Wellness Travel Coach (Tour Planner) will discuss your requests and arrange the guided tour accordingly. Additionally, we can assist with booking hard-to-reserve hotels or popular restaurants as much as possible.

A. We greatly appreciate your feedback!

On the day of the tour, your Wellness Tour Guide will provide a QR code for submitting feedback, so we encourage you to share your experience with us. Additionally, we welcome reviews and experience-sharing on booking platforms.

Your feedback helps us improve and enhance our tours for future guests. Thank you for your valuable input!